The subscribed service is delivered digitally through account and storefront access.
1. WAKART is a digital service
WAKART provides online software, hosted storefront tools, seller-dashboard access and related digital services. WAKART does not ship a physical product when a merchant buys a WAKART subscription.
Accordingly, courier tracking, physical dispatch and shipping charges do not apply to the WAKART subscription itself.
2. Digital delivery and activation
Trial or paid access is normally made available through the registered WAKART account after the required registration, verification, plan selection and payment or mandate-authorisation steps are completed successfully.
- Trial access begins according to the selected plan and onboarding confirmation.
- Paid access begins or continues after successful payment confirmation, subject to fraud, verification and technical checks.
- Custom-domain, design, integration or managed-setup services may require additional information and implementation work before delivery is complete.
- Store publication may depend on the merchant completing mandatory business, product and contact information.
3. Products sold by independent merchants
Individual WAKART merchants may sell physical products or provide services to their own customers. Those merchants—not WAKART—are responsible for:
- shipping methods, courier selection and delivery charges;
- dispatch estimates, tracking and proof of delivery;
- delivery areas, cash-on-delivery availability and failed deliveries;
- damaged, missing, delayed or returned shipments; and
- their own customer-facing shipping, cancellation and return policies.
Customers should contact the relevant merchant directly using the contact details shown on that merchant’s storefront or order message.
4. Access delays and service issues
Digital access may occasionally be delayed by payment confirmation, identity or business verification, incomplete onboarding information, domain configuration, scheduled maintenance, hosting incidents or third-party service outages.
A delay does not automatically create refund eligibility. Refunds are governed only by the Cancellation and Refund Policy and mandatory applicable law.
5. Delivery support
For a problem activating a WAKART subscription or accessing a purchased digital service, email support@wakart.in with the registered email address and payment reference.